Should you have any questions or complaints about the delivery of your goods, please contact our Customer Service team (quoting your order number) on Tel: 0845 266 8744 (9am - 5pm Monday to Friday).
We hope you will be pleased with your purchase. Should you wish to return an item (excluding non-returnable lines), we will be happy to refund in full or exchange, if it is in full resaleable condition. Returns should be made within 5 days and in original undamaged packaging and will be subject to a Â£6.50 handling fee.
Should goods be delivered faulty, incorrect or damaged, please report to us immediately and confirm either by emailing us atÂ firstname.lastname@example.orgÂ or in writing within 5 days of delivery.
Please note that there may be a collection charge for any items returned. If we find that the product has not been returned to us in fully resaleable condition, we reserve the right to refuse a refund on the item.
In both instances, please call our customer service team on 0845 266 8744 (9am - 5pm Monday to Friday) to obtain details on how to return your product and obtain a refund.
Yes. After registering on the site and placing your first order, a link to our credit application form can be found in the My Account area. Simply complete the form and submit it. Our accounts team will receive your application, review it and contact you within 3 working days with a decision. If your credit account is approved you will be able to use this to place orders through this site.
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