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How to Order Medical Supplies Online with Care Shop

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How to Order Medical Supplies Online with Care Shop

These days, ordering the medical supplies you need is easier than ever, as you can do it all conveniently online.

Here at Care Shop, you can find a wide range of nursing and care home supplies, available to order in the click of a few buttons. Plus, with free next day delivery for orders over £75, the products you need will be with you before you know it.

Read on below to find everything you need to know about ordering medical supplies online with Care Shop.

 

 

Creating an online account with Care Shop

To order nursing supplies online with us, you’ll need to have an account, so let’s take a look at that first. Creating an account with us is quick and straightforward. The first thing you’ll need to do is to click the ‘Sign Up’ button in the top right hand corner of the page. 

 

 

Once you’ve clicked the button, you’ll be led to a form, where you’ll be asked to complete details including your name, date of birth, the password you’d like to choose and whether you’re eligible to pay zero VAT. Once you’ve filled that out, just click ‘register’, and your account will be created.

 

Adding products to your basket

Once you’ve created an account, you’ll be ready to start adding the supplies you need to your online basket.

We stock a wide range of care home equipment and supplies, from patient hoists to safety sharps, so you can find everything you need right here. To search for a product, either browse by category or use the search box at the top of the page. 

Once you find a product you’re interested in, you can click ‘Add to Basket’ if you’d like to order it right now, or click the heart icon to add it to your list of favourite products, making it quicker and easier for you to make an order next time. 

Products which are added to your favourites list can be found again by heading to ‘My Account’, which is at the top right hand corner of the site. In ‘My Account’, you’ll also be able to see lists of any products you’ve bought regularly in the past, and any baskets of products you saved earlier.

If you can’t find what you need, just give us a call on 0845 266 8744 and we’ll be happy to help.

 

Checking out

Once you’ve finished adding the products you need to your basket, click the green shopping basket in the top right corner of the page to review what you’ve chosen and proceed through to the checkout process. If this is your first time shopping with us, at this point you’ll need to add the address that you’d like your purchase to be delivered to.

If you’re not quite ready to complete the purchase, you could click ‘Save’ to save your basket for later. 

 

 

If you’re ready to go ahead with making your order, then you’ll need to:

  • Check the products which are in your basket - make sure you’ve ordered everything you need, and in the correct sizes and quantities.
  • Check that your delivery address and billing address are correct – or add a new address if needed.
  • Check the delivery method – delivery costs £4.99 but remember, there’s free delivery on orders over £75, so it may be worth your while to order everything you need in one go.
  • Read our terms of service – and tick the box to confirm you’ve done so.
  • Choose your payment method – We offer payments by Paypal, as well as by debit or credit card. All payments are completed on a secure website for your peace of mind.

Once all of this has been completed, your order will be placed, and you can expect it to arrive within the next 24 hours. Alternatively, if you’re an account customer with a set delivery day, it will come on your next standard delivery date.

 

What to do if you have a problem

Our website is here to make ordering as convenient as possible for our customers, but we’re still here to chat if you need us! If you have any questions or problems, give us a ring on 0845 266 8744 and we’ll be more than happy to help you sort things out. In the meantime, happy shopping!

 

These days, ordering the medical supplies you need is easier than ever, as you can do it all conveniently online. Here at Care Shop, you can find a wide range of nursing and care home supplies, available to order in the click of a few buttons. Plus, with free next day delivery for orders over...

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